Frequently Asked Questions
How accurate are your price estimates?
Our pricing algorithm analyzes millions of data points from various marketplaces, retailers, and trade-in programs to provide the most accurate valuations possible. We typically achieve accuracy within 5-10% of actual market values, depending on the item's popularity and availability of market data.
What information do I need to include in my file?
For the most accurate pricing, your file should include the following information for each device:
- Brand and model name/number
- Condition (excellent, good, fair, poor)
- Storage capacity (if applicable)
- Color (if applicable)
- Included accessories
- Any notable issues or defects
We provide template files you can download to ensure you include all necessary information.
What file formats do you accept?
We accept CSV, XLS, and XLSX file formats. The maximum file size is 5MB, which can accommodate thousands of items.
What electronics can you price?
We provide pricing for a wide range of electronics, including:
- Smartphones and mobile phones
- Laptops and notebooks
- Tablets and e-readers
- Desktop computers
- Computer components (CPUs, GPUs, etc.)
- Gaming consoles
- Smartwatches and wearables
- Digital cameras
- Audio equipment
- TVs and monitors
Our database includes products from all major manufacturers and is updated daily with new models.
Is this service free?
Yes, our basic pricing service is completely free for individuals pricing up to 50 items per month. For businesses or users with larger volume needs, we offer premium plans with additional features and higher volume limits.
How quickly will I receive my pricing report?
For most lists, you'll receive your pricing report via email within 30 seconds. Larger lists (over 100 items) may take slightly longer, but typically no more than a few minutes.
Need help? Contact our support team for assistance with your pricing needs.